The Greatest 5 Benefits of Incorporating Cloud Telephone Numbers into Your Communications System

The Greatest 5 Benefits of Incorporating Cloud Telephone Numbers into Your Communications System
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The Greatest 5 Benefits of Incorporating Cloud Telephone Numbers into Your Communications System

Out of all the sectors that are being radically changed by cloud computing, the impact of remote hosting is perhaps most evident in the telecommunications field. Allowing third parties to build, maintain and secure infrastructure and software that would have otherwise been the responsibility of the enterprise, the cloud has put top-level technology within everybody’s reach.

Hosted PBX

Before the time of cloud hosting, private-branch exchange — or PBX — was a luxury enjoyed only by businesses that had both the resources and the knowledge to construct and maintain their own PBX network. PBX networks let businesses route their own calls. This used to require a major up-front investment in both infrastructure and IT, but by leasing access to a PBX network that is hosted by a third party, businesses can get the best of both worlds. Cloud-based PBX gives subscribers access to their own VoIP network without requiring them to purchase, secure and maintain the hardware on which it runs.

Mobility with Call Forwarding

Whether it’s based on SIP or PBX, VoIP networks give users access to features that would ordinarily have cost extra on a traditional phone system. One of those features is call forwarding. Not only are VoIP-to-VoIP calls free on Internet-based phone networks, but the cloud-based format of hosted VoIP means that incoming calls can be routed anywhere — even to mobile devices. For businesses with employees in the field, cloud-based VoIP can go wherever you go.

Virtual Numbers

The Greatest 5 Benefits of Incorporating Cloud Telephone Numbers into Your Communications SystemOne amazing result of the cloud propping up communications technology comes in the form of virtual numbers. Virtual numbers allow businesses to establish themselves in places where they don’t have a physical presence. With call forwarding and voicemail services included, a virtual number can come in the form of a local number, a toll-free number — even a vanity number. Either way, the point is the same. Someone calls a number they see in an ad, they place a call and — no matter where you are — that gets routed to you.

Unified Communications

Cloud technology’s impact on telecom is perhaps most evident in the concept of unified communications. Not truly possible before remote hosting, UC is the establishment of voice, messaging, text and video into a single entity. Cloud technology has allowed even modestly sized businesses to have full integrated communications in a single line.

Budget Reduction

The Greatest 5 Benefits of Incorporating Cloud Telephone Numbers into Your Communications SystemThe single biggest impact that cloud technology has had on businesses and their telephone systems is in cost effectiveness. There was a time fairly recently when you could tell a lot about a business by looking at their phone networks. The big, well-resourced corporations had the money to build and maintain complicated and expensive hardware such as PBX networks, and the little guys made due with less. But by removing the requirement that businesses purchase, install and maintain big, complex infrastructure — and then hire IT personnel to keep it running — remote hosting has put virtually every business on near equal footing. Cloud computing’s effect on telecommunications is visible everywhere in the industry. The secret is out — remote hosting props up businesses of all sizes. By putting exotic technologies in the hands of a even small businesses, cloud technology has leveled the playing field — and made the cost of doing business a whole lot cheaper.