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Intuitive Routing

Call Transfer: Transfer their call to another extension, no matter where that may be.

Instant Call Forwarding: Change the on your account settings quickly and easily to forward calls to wherever you need them to go.

Limitless Extensions: Using extensions with your new phone number makes routing calls to the right person easier, especially if you have offices in different locations.

Day/Time Call Routing: Sets rules for call routing based on time of day, or the day of the week.

VoIP Forwarding: In addition to forwarding calls through the traditional Public Switched Telephone Network (PTSN), SmartVirtualPhoneNumber.com is able to route phone calls across the internet.

Sequential Ringing: Ensure that if the first number listed on your account does not answer, calls will be forwarded to additional numbers.

Simultaneous Ringing: Automatically forward calls to 15 different phone numbers that will ring at the same time.

 

Failover Routing

Failover Routing to Multiple Destinations: Set-up failover routing using a combination of up to 15 PSTN numbers or SIP devices.

SIP Routing: If the primary SIP destination not respond, SmartVirtualPhoneNumber.com will re-route your calls to the backup SIP destination(s) in less than one second.

PSTN Routing: If calls can’t get to their primary PSTN number, SmartVirtualPhoneNumber.com will automatically forward the call to the backup PSTN number(s) you have listed.

SIP with PSTN Failover Routing: Should an SIP device miss an incoming call, you can have the call forwarded to another destination instantly.

 

Calling Features

International Ringback Tones:SmartVirtualPhoneNumber.com offers authentic, country-specific ringback tones.

Fax-to-email: Have faxes routed to your email by simply having transmissions sent to your number.

Custom Caller Identification: Choose which ID is displayed every time you receive a call: the phone number, or the SmartVirtualPhoneNumber.com number that was dialed.

 

Easy-to-Use Call Administration

Control Center: You can access account information about your SmartVirtualPhoneNumber.com number through your computer anytime, anywhere.

Call History: Learn useful information about customer call habits and high-traffic call locations to help mould strategy.

Voicemail-to-email: Have voicemail sent directly to your email, allowing you to listen to messages on your PC or smartphone.

Customizable Voice Menu: Create your own voice menu and SmartVirtualPhoneNumber.com will guide your callers to the right department to expedite their requests.

Instant Number Activation: Activating a new phone number takes just three minutes.

Phone Number Select: Choose your new phone number from our list of available international toll-free and local phone numbers.

Set-up Assistance: SmartVirtualPhoneNumber.com can guide you through the Online Control Center and help you set-up call forwarding and PBX features.